Privacy Policy
Golden Goblin Games (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.goldengoblingames.com (the “Site”). Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the Site.
1. Information We Collect
1.1 Personal Information We may collect personal information that you voluntarily provide to us when you:
- Create an account
- Make a purchase
- Subscribe to our newsletter
- Contact us for support or inquiries
Examples of personal information include:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment details (processed securely by third-party payment gateways)
1.2 Non-Personal Information We may also collect non-personal information automatically, such as:
- Browser type and version
- Device information
- IP address
- Pages visited and time spent on the Site
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders
- To personalize your shopping experience
- To send updates, promotional materials, and newsletters (if you have opted in)
- To improve our website and services
- To respond to customer service requests and inquiries
- To comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
3.1 Service Providers
We may share your information with third-party service providers that assist us in operating the Site, such as payment processors, shipping companies, and email marketing platforms.
3.2 Legal Compliance
We may disclose your information if required to do so by law or in response to valid legal requests, such as court orders or subpoenas.
3.3 Business Transfers
In the event of a merger, sale, or transfer of assets, your information may be transferred to the acquiring entity.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance your browsing experience
- Remember your preferences
- Analyze website traffic and performance
You can manage cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of the Site.
5. Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Your Rights
Depending on your location, you may have certain rights under applicable data protection laws, including:
- Accessing the personal data we hold about you
- Requesting corrections or updates to your personal data
- Requesting deletion of your personal data
- Opting out of marketing communications
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Cookie Policy
Cookies are small bits of text sent by our servers to your computer or device when you access our services. They are stored in your browser and later sent back to our servers so that we can provide contextual content. Without cookies, using the web would be a much more frustrating experience. We use them to support your activities on our website. For example, your session (so you don't have to login again) or your shopping cart.
Cookies are also used to help us understand your preferences based on previous or current activity on our website (the pages you have visited), your language and country, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
Here is an overview of the cookies that may be stored on your device when you visit our website:
| Category of Cookie | Purpose | Examples |
|---|---|---|
|
Session & Security |
Authenticate users, protect user data and allow the website to deliver the services users expects, such as maintaining the content of their cart, or allowing file uploads. The website will not work properly if you reject or discard those cookies. |
session_id (Odoo) |
|
Preferences |
Remember information about the preferred look or behavior of the website, such as your preferred language or region. Your experience may be degraded if you discard those cookies, but the website will still work. |
frontend_lang (Odoo) |
| Interaction History (optional) |
Used to collect information about your interactions with the website, the pages you've seen, and any specific marketing campaign that brought you to the website. We may not be able to provide the best service to you if you reject those cookies, but the website will work. |
im_livechat_previous_operator (Odoo) utm_campaign (Odoo) utm_source (Odoo) utm_medium (Odoo) |
|
Advertising & Marketing |
Used to make advertising more engaging to users and more valuable to publishers and advertisers, such as providing more relevant ads when you visit other websites that display ads or to improve reporting on ad campaign performance. Note that some third-party services may install additional cookies on your browser in order to identify you. You may opt-out of a third-party's use of cookies by visiting the Network Advertising Initiative opt-out page. The website will still work if you reject or discard those cookies. |
__gads (Google) __gac (Google) |
|
Analytics |
Understand how visitors engage with our website, via Google Analytics. Learn more about Analytics cookies and privacy information. The website will still work if you reject or discard those cookies. |
_ga (Google) _gat (Google) _gid (Google) _gac_* (Google) |
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
We do not currently support Do Not Track signals, as there is no industry standard for compliance.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.